review monitoring Archives | Best Review Management System | Review Control™ Reputation Management

25 Jan

Do You Know Where ALL Of Your Reviews Are Posted? Probably Not-And It’s Getting Worse!

Do You Even Know Where All Of Your Reviews Are Posted? The prospect of tracking and monitoring all of your reviews, even before you cope with the reality of managing your responses and customer interactions, is becoming more overwhelming than ever. Most business owners may not even be aware of all of the review websites and repositories that exist all over the internet. Many times the information about your business has been scraped and added to these sites without your knowledge. [...]

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03 Jun

Why Do Consumers Leave Negative Reviews? You Might Be Surprised!

What Are The Main Reasons Motivating Consumers To Leave Negative Reviews? Let’s take a few minutes to understand fully the motivations of the consumer whenever they leave a negative review for a business. In this particular survey, consumers were allowed to choose more than one factor: Over 74% of consumers expressed a desire to prevent future customers from having the same poor experience. Over 52% of consumers simply wanted a refund of their purchase. Just over 15% of consumers showed an actual intent to [...]

By The Review Stars Review Management fix bad reviews, franchise review managment, manage reviews, multiple location business reviews, online reputation, online reputation management, online reviews, poor reviews, remove fake reviews, review management, review monitoring, review tracking Comments Off

18 Feb

Don’t Gamble With Your Business Reputation! Get Your Reviews Under Control NOW

You May Be Gambling With Your Livelihood If You Don’t Take Your Reviews Seriously In this new age of review driven consumer behavior, your reviews ratings are your business credit score. There are now more review websites than ever before. And the number is growing all the time. Tracking and managing all of your reviews has become a daunting task, yet this is the most important aspect of your reputation and image. Lower review averages cost you customers—and destroy your rankings in the search [...]

By The Review Stars Review Management Facebook reviews, get better reviews, Google Reviews, increase review ratings, remove bad reviews, remove fake reviews, review managment, review monitoring, review tracking, Yelp reviews Comments Off

13 Jan

ATTENTION: Anyone In The Advertising Sales Space–Information You NEED TO KNOW NOW!

Attention ALL advertising sales account reps, direct mail sales and ad agencies! Your future in ad sales will, in part, depend upon how well you handle this new and important issue for your clients. Our most recent research contains some shocking news for everyone in the advertising sales space. As online reviews have grown in strength, and with over 90% of consumers relying on reviews ratings to make purchase decisions, we have uncovered a potentially frightening situation: Over 57% of consumers surveyed indicated [...]

By The Review Stars Review Management, Uncategorized fix bad reviews, how reviews affect advertising ROI, manage reviews, online reviews, remove fake reviews, review management, review monitoring, track reviews Comments Off

11 Oct

How Your Reviews Are Now Directly Connected To Your Search Rankings and Visibility

The NEW Relationship Between Your Reviews and Your Search Relevance and Rankings on Google Search Our research and client experiences at Review Control™ have uncovered bombshell information for the local business or franchise owner, and any company that depends upon search rankings for more organic business and customers. We all know that maintaining a high reviews average is critical to your online reputation and image. What is even MORE interesting is that reviews are now an integral part of the search algorithm in [...]

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07 Sep

BEST Strategies For Addressing Bad and Negative Reviews

The ONLY Proven Tactics For Addressing Bad and Negative Reviews Against Your Business Anytime a business provides products or services to consumers, mistakes are going to happen. Poor service, misunderstood pricing, a bad meal, or a defective product. It’s happened to all of us. People at large react in different ways, but the internet and the ever-increasing number of review sites and social media make it very easy for an angry or dissatisfied customer to vent their frustrations and cause lasting [...]

By The Review Stars Review Management bad reviews, fake reviews, fix bad reviews, franchise reviews managment, manage reviews, multiple location business reviews, online reputation, online reputation management, online reviews, poor reviews, remove fake reviews, reputation management, review management, review monitoring, review tracking Comments Off

04 Aug

Review Management and Improvement Strategies For Franchises And Multi-Location Businesses

Consumer reviews, and their impact on both business reputation and organic search results have quickly risen to a critical level for franchises and multi-location businesses. 15 or so years ago, consumer opinions were largely based upon response to advertising and word-of-mouth recommendations from family and friends. Then came the full-on internet access phenomenon. Fast-forward to today, and over 90% of consumers are being affected by the online reviews left by others for local businesses. Google has recently upped the ante by [...]