What Are The Main Reasons Motivating Consumers To Leave Negative Reviews? Let’s take a few minutes to understand fully the motivations of the consumer whenever they leave a negative review for a business. In this particular survey, consumers were allowed to choose more than one factor:Over 74% of consumers expressed a desire to prevent future customers from having the same poor experience. Over 52% of consumers simply wanted a refund of their purchase. Just over 15% of consumers showed an actual intent to [...]
The Review Stars
By The Review Stars Review Management fix bad reviews, franchise review managment, manage reviews, multiple location business reviews, online reputation, online reputation management, online reviews, poor reviews, remove fake reviews, review management, review monitoring, review tracking Comments OffRead more...